Junior IT Specialist - Białystok
We are an extraordinary mix of travel industry experts, product, and software engineers, developing a successful online booking tool for corporations and large organizations. Today, as a part of the sector leader CDS Groupe, we support 500k+ business users making thousands of bookings a day.
As a Junior IT Specialist, you will be focusing on:
Supporting users with their daily IT related issues (Incidents and Service Requests)
Configuring workstations and other IT equipment
Administrating our internal tools and systems
Managing software licenses and corporate hardware
Monitoring Security alerts
Working closely with Administration/DevOps/Security teams
Learning lots and quick!
Desirable experience and skills:
Min 1 year in IT Administration/Helpdesk
Experience with Windows/Mac configuration
Some experience with Active Directory, Azure AD, networks
Office 365 administration
Basic familiarity with ITIL and ServiceDesk systems
Not afraid to use a screwdriver (replace basic computer parts, etc)
Proactive, hands-on and creative problem-solving mindset
A big plus would be:
Understanding of Security principles
Any experience with MS Defender, MS Sentinel
What you will have:
Opportunity to contribute to IT Organisation (everyone on the team is welcome to propose new projects and changes)
Possibility to participate in projects outside your core scope of duties to help build your skills.
Access to online trainings and (practically unlimited) MS certification exam vouchers!
Career sprints driving your development inside Goelett
Work from home, flexible working hours
Birthday holiday (extra day off to celebrate with family and friends)
Volunteering day off - you will be able to make a mark and join our initiatives to support local communities, animals and planet
Medical care
a Multisport card
Language courses
Team integrations and fun events
Access to a health-and-wellbeing platform